Privacy Policy

At APALEX CONSTRUCTION LLC (Home Services & Improvements), we are committed to protecting your privacy. 

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, call our automated voice assistant, or communicate with us via SMS.

1. Information We Collect

We only collect information that you voluntarily provide to us during phone calls, text messages, or estimate requests. This includes:

• Your Name

• Your Phone Number

• Your Project Address or Neighborhood

• Photos or blueprints of your project that you submit via SMS

2. How We Use Your Information

We use the gathered information strictly to provide our home improvement services, including:

• Generating accurate labor and material project estimates.

• Scheduling and confirming appointments in our calendar.

• Sending SMS confirmations, project reminders, and post-job follow-ups.

3. SMS & Mobile Device Privacy (Twilio Compliance)

• No Third-Party Sharing: Your personal data, including your mobile phone number and SMS communication history, will NEVER be sold, rented, shared, or disclosed to third parties, affiliates, or insurance partners for marketing or promotional purposes.

• Opt-In Consent: By providing your phone number or texting us to request a quote, you consent to receive transactional and project-related text messages from APALEX CONSTRUCTION LLC. 

• Opt-Out Right: You can stop receiving text messages from us at any time. Simply reply with the word STOP to our business number to opt-out.

4. Data Security

We implement standard industry security measures to maintain the safety of your personal information. Your contact details are stored securely within our private booking systems and are only accessible by authorized company representatives to execute your project.

5. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us at:

• Company: APALEX CONSTRUCTION LLC

• Email: oleksii@apalexconstuction.com

• Phone number: +1(619) 815-8863